Personal Background

For over two decades I have been helping my employers and their clients archive results, grow the business and make smart decisions with the application of technology in print and communication production software.

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Senior Manager of Customer Service and Prepress
Wisconsin Web Offset – www.wwoffset.com
Brookfield, WI 53045

Oversight and supervision of customer service and prepress staff for commercial heat-set web printing company. Serving publishers, retail insets and direct-mail markets.

• Member of Management team that achieved 36% sales growth in 4 years.
• Budget and profit center responsibility.
• Policy and procedure development for job processing.
• EFi Logic® MIS and color quality control.
• Prepress technical customer support.
• Prepress technology evaluation, selection, trouble shooting and staff support.
• Marketing collateral, corporate web site development, marketing content development, administration and production of corporate e-mail marketing program.

Vice President of Technology – Account Executive
Sells Printing Company – www.sells.com
New Berlin, WI 53151

Senior executive with heat-set web and sheet-fed, commercial printer with complementary digital service for CD ROM production, digital photography and internet web-to-print.

Marketing responsibilities; advertising agency direction, strategic branding, copy writing, art direction and Internet strategy.

• Member of management team that achieved to sales growth from $ 11 million to $48 million and 260 employees.
• Developed award winning corporate identity, literature, sales support material and presentations.
• Oversight and development of corporate web site.
• Management and copy writing of e-mail marketing programs.
• Copy writing and production corporate press releases.
• Developed innovative “Web to Print” program.
• Corporate representative in industry relations.
• Marketing budget responsibilities.

Technical support to 15 member sales staff for pre-press, Internet, CD-ROM and integrated print services.
• Support sales department to national customer base for sales presentations and contract negation.
• Provide technical training and coaching to sales department.
• Provide customer training and consultation for desktop publishing technical support.
• Established WebEx® webinars and provided on-line technical support.

Technology responsibilities; strategy, budgeting, operational oversight of digital pre-press, digital services, information technology, and employee computer training.
• Pre-Press systems selection, vendor negation, implementation of digital prepress systems and workflow. Pioneer of stochastic screening.
• Network of 170 Macintosh® and Windows® desktops, laptops, routers and servers.
• Hagen OA® management information system.
• Supervision of IT staff.
• Digital services provided in conjunction with print: digital photography, Internet site development and hosting, CD-ROM/DV-ROM publishing. Digital services staff of 12.
• Customer and employee education curriculum development for classes, seminars, and user groups.
• Technology and digital services staffing budgeting and administration.

Account Executive responsible for identifying, development and maintenance of commercial printing accounts. Achieved annual sales of over $1,000,000.

	University of Wisconsin-Whitewater – BBA Marketing

	United States Army Fort Sill Oklahoma, Field Artillery School